Water damage
Water extraction, drying and restoration after leaks, burst pipes and flooding.
Learn more →Cleanup & mitigation • Charlotte, NC
When your property needs care, Apex is here to help.
From property damage to routine cleaning, we provide a clear path forward for your home or business.
Available 24/7Our after-hours and emergency response line is available day or night. Surcharges may apply.
50+ Years of ExperienceOur team’s combined expertise gives you decades of experience to rely on.
IICRC CertifiedTraining and industry standards guide our approach to restoration.
How we can help
Restoration and cleaning services for your property
Whether you’re dealing with damage or caring for the surfaces in your home or business, find the service that fits your needs.
Fire damage
Cleanup and restoration for properties affected by fire, smoke and soot.
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Mold
Assessment, containment and controlled remediation with attention to moisture.
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Storm damage
Storm response including board-up, tarping and debris removal.
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Construction
Planned remodels and updates, plus rebuilding after mitigation.
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Specialty cleaning
Cleaning for challenging situations, including odor and biohazard concerns.
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General cleaning
Cleaning services including carpet, tile and grout.
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Commercial
Property damage recovery and cleaning for businesses.
Learn more →APEXCare for the property. Clarity for you.
Why Apex
A steady approach when the unexpected happens.
Property damage can leave you with a lot of questions. We believe you should understand the work being performed and the reason behind it.
Our approach centers on clear communication, careful documentation and respect for your property.
Apex offers support beyond typical mitigation services. For property claim consulting and appraisal, visit Apex Claim Consulting.
See the water mitigation process →See how we work with insurance professionals →
Our services
What can we help you with?
Water damage
From burst pipes and leaks to flooding, services can include water extraction, drying, monitoring and restoration. The approach depends on the water source, materials and extent of damage.
Fire damage
Cleanup and restoration after fire damage can include smoke and soot removal, odor control and structural repairs.
Mold
Address mold concerns through inspection, containment and removal tailored to the affected area, along with attention to the underlying moisture conditions.
Storm damage
Following severe weather, services can include emergency board-up, tarping, debris removal and other work needed to address damage.
Construction
Construction includes planned remodels and updates. Reconstruction is the rebuilding phase after mitigation. Apex offers both.
Specialty cleaning
Specialized cleaning services can address air ducts and HVAC systems, biohazard situations, odors and graffiti.
General cleaning
Cleaning services include carpets, tile and grout, as well as drapery, upholstery and hardwood floors.
Commercial
Damage recovery and regular maintenance cleaning for commercial properties and businesses.
Water damage & documentation
Know what’s happening at each step.
For water mitigation, we assess the affected areas, develop a plan, remove water and dry as appropriate, and monitor conditions during the process.
Photos, moisture readings and work records can help document the services performed and provide information you may need for an insurance claim. Coverage decisions are made by your insurer.
Assess → Mitigate → MonitorA clearer path forward.
For insurance professionals
Restoration with a claims perspective.
15 years of property-claims experience informs our approach to documentation, estimating and communication.
Working with Apex →Clear records. Practical coordination.
Learn how Apex approaches job documentation and communication with agents, adjusters and property owners.
Hours & response
When you need us.
Standard response
Monday–Friday, 8:00 a.m.–5:00 p.m.
After-hours & emergency response line
Available 24 hours a day, 7 days a week.
After-hours and emergency response may be subject to additional surcharges associated with rapid remobilization, redirection from scheduled jobs, and routing on-call employees.Helpful information
Questions about getting started?
What happens during water mitigation?
The process generally includes assessing affected areas, removing water, drying and monitoring moisture. The specific work depends on the conditions at your property.
Can documentation help with an insurance claim?
Photos, moisture readings and work records can help explain the damage and the services performed. Your insurer determines coverage under your policy.
Are emergency services available after hours?
Our after-hours and emergency response line is available 24/7. Additional surcharges may apply to after-hours and emergency response.
What areas do you serve?
Apex serves Charlotte, North Carolina and the surrounding area. Contact us to discuss your location and needs.