Water extraction
Remove standing water where needed to begin the drying process.
Water damage • Charlotte, North Carolina
Water damage restoration starts with a clear plan.
From a burst pipe to an unexpected leak, Apex helps you address water damage and take the next steps toward restoring your property.
Available 24/7After-hours and emergency response line
50+ years of experienceCombined experience across our team
IICRC CertifiedTraining and standards guide our approach
A closer look at the work
Water damage mitigation
Help for the damage you see and the moisture you can’t.
Water can move beyond the visible area into flooring, walls and other materials. We assess the affected spaces, develop a plan and monitor drying as the work progresses.
Every loss is different, so the work depends on the source, affected materials and conditions at your property.
Assess • Extract • Dry • MonitorA plan for the path ahead.
How we help
Water damage services
A practical response tailored to the needs of your home or business.
Structural drying
Use drying equipment to address moisture in affected building materials.
Monitoring & documentation
Track moisture conditions, document the work and adjust the drying plan as needed.
Repairs & reconstruction
When repairs are needed after mitigation, discuss the work required to restore affected areas.
Our process
From the first assessment to the next step.
01 / Assess
Discuss the situation, identify affected areas and develop an appropriate mitigation plan.
02 / Extract
Remove standing water where necessary and address affected materials as conditions require.
03 / Dry & monitor
Set drying equipment, take moisture readings and monitor progress. The time required varies with conditions.
04 / Restore
Once mitigation is complete, discuss any cleaning or repair work needed for the affected areas.
Before help arrives
Put safety first.
If it is safe to do so, stop the water at its source. Avoid standing water near electrical equipment or outlets, and stay out of areas with sagging ceilings or other hazards.
Do not use a household vacuum to remove water. If you cannot safely reach a shutoff or assess the situation, contact an appropriate professional.
Insurance documentation
Clear records can help.
Photos, moisture readings and work records can provide information about the damage and services performed for your claim. Your insurer determines coverage under your policy.
Common questions
Water damage questions
How long will drying take?
Drying time depends on the extent of the damage, affected materials and conditions. Moisture readings help guide the process; there is no fixed timeline for every loss.
Will my insurance cover the damage?
Coverage depends on the cause of the loss and your policy. Contact your insurer or agent for a coverage determination.
Can I call after business hours?
Our after-hours and emergency response line is available 24/7. Additional surcharges may apply for after-hours and emergency response.
Charlotte & surrounding area
Let’s discuss your water damage.
Call Apex at (919) 807-1102 to discuss your property.