Serving Charlotte, North Carolina & surrounding areas(919) 807-1102After-hours & emergency response line available 24/7
Illustrative photo of a technician cleaning smoke residue from a kitchen after a fire
Fire damage • Charlotte, North Carolina

A clear path forward after fire damage.

Fire and smoke can affect more than the area where a fire started. Apex helps assess the damage and plan the cleanup and repairs your property needs.

Available 24/7After-hours and emergency response line
50+ years of experienceCombined experience across our team
IICRC CertifiedTraining and standards guide our approach

A closer look at the work

Illustrative photo of a technician cleaning smoke residue from household contents
Contents cleaning can be part of a fire restoration plan.
Illustrative photo of a technician using specialty cleaning equipment in a home
Odor and residue concerns may call for specialized methods.
Fire damage

Care starts with understanding the situation.

Fire and smoke can affect more than the area where a fire started. Apex helps assess the damage and plan the cleanup and repairs your property needs.

Every property is different. We discuss the conditions, the proposed work and the next steps with you.

Assess • Plan • Work • CommunicateA plan for the path ahead.
How we help

Fire damage services

The services and approach depend on the needs of your property.

Fire damage assessment

Review affected areas and develop a plan for the work.

Smoke and soot cleanup

Address smoke residue and soot on affected surfaces.

Odor control

Consider the sources of lingering smoke odors and the appropriate cleaning approach.

Repair and reconstruction

Discuss repairs needed after cleanup and mitigation.

Our process

What to expect.

01 / Discuss

Tell us about your property, the situation and your concerns.

02 / Assess

Review the affected areas and determine the appropriate scope of work.

03 / Plan and work

Discuss the proposed approach and perform the agreed services.

04 / Next steps

Review the work and any additional services or repairs that may be needed.

Helpful information

Care for your property.

Do not enter the property until the fire department or other authorities say it is safe. Avoid touching damaged surfaces or using electrical equipment affected by fire or water.

Documentation

Clear records can help.

When work follows a covered loss, photos and work records can provide information about the damage and services performed. Your insurer determines coverage under your policy.

Common questions

Questions about fire damage

Can smoke affect rooms beyond the fire?

Smoke and soot can travel through a property. An assessment helps identify affected areas.

Will insurance cover fire damage?

Coverage depends on your policy and circumstances. Your insurer determines coverage.

Can I call after business hours?

Our after-hours and emergency response line is available 24/7. Additional surcharges may apply for after-hours and emergency response.

Charlotte & surrounding area

Let’s discuss your property.

Call Apex at (919) 807-1102 to discuss your property.

Contact Apex →